Audio

Audio | 05/07/2012 - 10:39am

Walgreens recently created a new consumer insights team focused on enhancing Walgreens’ engagement with its patients and customers in an effort to help improve the shopping experience. DSN talked to Adam Holyk, Walgreens divisional VP loyalty and consumer insights, on how the team will help complement Walgreens’ marketing efforts.

Audio | 05/04/2012 - 11:06am

According to Biotab Nutraceuticals chief marketing officer Robert Wilhovsky, there is seasonality within sleep aids. Biotab fielded the No. 3 sleep aid Alteril in food, drug and mass (without Walmart) with dollar growth of more than 126% for the 12 weeks ended April 15, according to SymphonyIRI Group data. Drug Store News caught up with Wilhovsky to talk about how Biotab approaches the overall sleep category, and how the company helps drive its sleep aid solution through key selling periods.

Audio | 04/22/2012 - 10:03pm

A lot has happened across GlaxoSmithKline’s consumer division in the past year. Drug Store News spoke with GSK Consumer chief marketing officer John Graham and chief customer officer Keith Loranger about the next move to be made out of the consumer division’s new playbook.

Audio | 04/21/2012 - 5:13pm

It was about a year ago that GlaxoSmithKline organized a dedicated sales team in support of community pharmacy. Drug Store News met with Jack Bailey, GSK SVP policy payers and vaccines, to discuss the progress of that team and the focus being discussed here at NACDS Annual.

Audio | 04/20/2012 - 1:08pm

With today’s still-recovering economy, retailers and manufacturers are walking a marketing tightrope, carrying a balancing pole with shelf pricing and promotions on one end and gross profit margin on the other. DSN caught up with Glen Davis, president and CEO of the Competitive Promotion Report, to get some perspective on how that’s being done.

Audio | 03/21/2012 - 6:01pm

Earlier this month, Walgreens announced that immunization records would be sent directly from its more than 7,800 Walgreens and Duane Reade stores and 350 Take Care Clinics to primary care providers over Surescripts’ electronic prescribing network using Surescripts’ Clinical Interoperability services. And later this year, the company plans to share immunization data with local and state public health agencies, and share Take Care Clinic patient summaries with primary care providers. Drug Store News recently had the opportunity to speak with Surescripts president and CEO Harry Totonis about the new service.

Audio | 03/06/2012 - 12:49pm

"Game change." That's the theme leading up to the Consumer Healthcare Products Association's 2012 Annual Executive Conference given the shifts in consumer demand and legislative focus. DSN caught up with CHPA's president and CEO Scott Melville before the meeting to get a sense of where the business of consumer healthcare products stands today, and what the association is working toward tomorrow.

Audio | 03/05/2012 - 4:53pm

In January, specialty pharmacy group contracting organization Armada Health Care introduced ApproveRx, a Web-based system that it says will greatly streamline the prior authorization process and already has been adopted by Amber Pharmacy. Meanwhile, the company also is gearing up for the Armada Summit at the Wynn Las Vegas Hotel in May. Recently, Drug Store News spoke with Armada CEO Larry Irene about these recent developments.

Audio | 03/05/2012 - 4:51pm

Radio Health Journal's Reed Pence talks with DSN editor in chief Rob Eder; Walgreens president of pharmacy, health and wellness Kermit Crawford; Express Scripts senior director of public affairs Brian Henry; and former Walgreens pharmacy customer Virginia Greathouse about the causes and impact of the Walgreens-ESI dispute.

Audio | 03/05/2012 - 4:30pm

In preparation for Natural Products Expo West, which kicks off March 8 at the Anaheim Convention Center in Anaheim, Calif., Zevia All Natural Soda is looking to make a big splash in the U.S. market with its line of sugar-free, naturally-sweetened sodas. DSN caught up with Paddy Spence, Zevia CEO, to talk about the new product launch and the potential for "natural sodas" in the U.S. marketplace.

Audio | 02/28/2012 - 11:00am

Walgreens Specialty Pharmacy in late February released data showing that both patients and their health plans can realize savings of up to 60% on the cost of infused specialty medications by choosing alternate treatment sites, such as the ones fielded by Walgreens. DSN caught up with Michael Einodshofer, director of utilization management at Walgreens Specialty Pharmacy, to discuss the potential cost-reduction impact savings it can have on employers and payers.

Audio | 01/31/2012 - 7:31am

As of Jan. 1, asthma products like the Primatine Mist inhaler became no longer available at retail — leaving consumers with few asthma-care options in the OTC aisle. Drug Store News recently interviewed King Bio president Frank King, who is introducing a new nonprescription inhaler for asthmatics, formulated with homeopathic ingredients, called AsthmaCare under its Safecare banner of products.

Audio | 01/04/2012 - 7:31am

Chain Drug Marketing Association later this month will be hosting its 86th Annual Trade Expo at the Gaylord Palms Resort in Kissimmee, Fla. Drug Store News caught up with Brianne Johnson, CDMA director of business development, to talk about what’s new at the show this year.

Audio | 01/03/2012 - 5:07pm

On Sunday, Jan. 1, Walgreens' contract with Express Scripts expired, and millions of Walgreens customers covered by ESI were forced to either move their pharmacy business to another pharmacy in the Express Script network or come up with some other way to stick with Walgreens. DSN editor Rob Eder on Tuesday interviewed Walgreens president and CEO Greg Wasson on what the company is doing to hold on to those customers and to appeal to payers, and what the potential ESI-Medco deal could mean.

Audio | 12/15/2011 - 11:10pm

DSN caught up with ECRM president Mitch Bowlus to find out what was in store for the company’s highly successful series of Efficient Program Planning Session meetings and the constantly evolving MarketGate technology that helps drive them.

Audio | 12/15/2011 - 9:46am

The National Community Pharmacists Association recently unleashed a new front-end program that has seen more than 20% growth in test pilots. Operating under the hood of that program is 35-year retail veteran Gabe Trahan, NCPA senior director of store operations and marketing. Drug Store News caught up with Trahan to discuss the kinds of tools that can be accessed as part of the new program.

Audio | 12/13/2011 - 1:54pm

DSN spoke with Hamacher president Dawn Vogelsang about its new digital product library featuring as many as 6,000 home health care items, as well as the opportunities in home health care today.

Audio | 11/17/2011 - 6:32pm

Help Remedies recently gained national distribution and is launching an ad campaign with a “less-is-less-but-that’s-better-for-you” proposition. DSN sat down with Help CEO Richard Fine to discuss who that pitch is supposed to reach.

Audio | 11/04/2011 - 12:36pm

DSN talked with Larry Soler, president and CEO of the Partnership for a Healthier America, about its Building a Healthier Future Summit and what the organization can mean for retailers and suppliers.

Audio | 09/28/2011 - 3:04pm

Drug Store News caught up with Hyland’s Dale Nepsa to discuss its new baby line launch. All told, eight products fall under that new branding.

Audio | 09/23/2011 - 4:33pm

The National Association of Chain Drug Stores has launched a new drive-time radio advertisement in the Washington, D.C., market to warn of the potential consequences of the proposed merger between pharmacy benefit managers Express Scripts and Medco.

Audio | 06/17/2011 - 11:15am

Drug Store News caught up with Laurie Demeritt of the Hartman Group and Boiron’s Alissa Gould to discuss Boiron’s latest homeopathy use survey.

Audio | 12/22/2010 - 3:01pm

Carol Kelly, SVP government affairs and public policy for NACDS, spoke with Drug Store News on Dec. 20 about what the state Medicaid budget crisis means for pharmacies in Washington, what NACDS is doing to resolve the issue and how the state could address its healthcare costs more effectively.

Audio | 10/28/2009 - 11:19am

Drug Store News EXCLUSIVE: Senior editor Antoinette Alexander talks to Walgreens chief innovation officer Colin Watts about innovation, how to measure it and what Walgreens defines as true innovation.

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